Information We Collect

At FlashConnectSpotPlus, we collect information that helps us provide better investment calendar services. This includes personal details you share when creating accounts, financial preferences for customizing your experience, and technical data about how you use our platform.

We also collect device information, including IP addresses and browser details, which helps us maintain security and provide technical support when needed.

How We Use Your Information

Your information serves multiple purposes that directly benefit your experience on our investment calendar platform. We analyze your preferences to suggest relevant financial events and customize your dashboard accordingly.

• Personalizing your investment calendar based on your interests and trading patterns
• Sending timely notifications about market events and economic announcements
• Improving platform security and preventing unauthorized access to accounts
• Analyzing user behavior to enhance features and develop new tools
• Providing customer support and responding to your inquiries effectively

Data Storage and Security

We store your information on secure servers located in Vietnam and employ industry-standard encryption methods. Our security measures include regular backups, firewall protection, and limited access protocols for our staff members.

Account data is retained for as long as you maintain an active account with us. If you request account deletion, we remove personal information within 30 days while keeping anonymized usage statistics for platform improvement purposes.

In case of data breaches, we follow Vietnam's Personal Data Protection laws and will notify affected users within 72 hours of discovering any security incidents.

Your Rights and Control

Under Vietnamese data protection regulations, you have several rights regarding your personal information. We've made it easy to exercise these rights through your account dashboard or by contacting our support team.

Cookies and Tracking

Our platform uses cookies to remember your login status, save your calendar preferences, and analyze website performance. Essential cookies are necessary for basic functionality, while optional cookies help us understand user behavior.

You can manage cookie preferences through your browser settings. Disabling certain cookies might limit some features, but core investment calendar functionality will remain available.

We don't use third-party advertising cookies or share tracking data with external marketing platforms.

Third-Party Services

FlashConnectSpotPlus integrates with financial data providers to deliver accurate market information. These partnerships are governed by strict data sharing agreements that limit how your information can be used.

We share minimal necessary data with payment processors for subscription management and with email service providers for account notifications. These vendors are contractually bound to protect your information and cannot use it for their own purposes.

International Data Transfers

While our primary servers are in Vietnam, some data processing occurs through international services for backup and analytics purposes. We ensure these transfers comply with Vietnamese data protection standards and use appropriate safeguards.

Financial market data may come from global sources, but your personal information remains protected under our privacy commitments regardless of processing location.

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur to our data practices. Users receive email notifications about substantial policy changes at least 30 days before implementation.

Minor clarifications or formatting updates may occur without notification, but material changes affecting your rights will always be communicated clearly.